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  1. Dienstenmarketing, 5e editie

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    h1 class 'a-spacing-none a-text-normal' id 'ti...

    9,95 €
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  2. Services Marketing, Global Edition

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    For undergraduate courses in Service Marketing

    59,49 €
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  3. Understanding the Role of Business Analytics

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    This book encompasses empirical evidences to un...

    96,29 €
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  4. Essentials of Services Marketing

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    As economies across the world continue to trans...

    93,77 €
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  5. Essentials of Services Marketing

    Ebook
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    As economies across the world continue to trans...

    60,49 €
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  6. WINNING IN SERVICE MARKETS

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    Winning in Service Markets: Success through Peo...

    140,79 €
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  7. BUILDING A WORLD CLASS SERVICE ORGANIZATION

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    Service leadership is not based on outstanding ...

    24,53 €
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  8. DESIGNING CUSTOMER SERVICE PROCESSES

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    From a customer's perspective, services are exp...

    27,93 €
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  9. Revenue Management

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    Revenue Management: Advanced Strategies and Too...

    102,62 €
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  10. BALANCING CAPACITY AND DEMAND IN SERVICE OPERATIONS

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    Many services with limited capacity face wide s...

    26,93 €
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  11. CRAFTING THE SERVICE ENVIRONMENT

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    Designing the service environment is an art tha...

    27,30 €
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  12. UNDERSTANDING SERVICE CONSUMERS

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    In services marketing, it is important to under...

    26,93 €
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