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  1. Why Your Organization’s Culture Matters

    Ebook
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    'Reading Jim Heskett's book is not some vague e...

    25,99 €
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  2. The Value Profit Chain

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    James Heskett, Earl Sasser, and Leonard Schlesi...

    15,81 €
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  3. Service Breakthroughs

    Ebook
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    What Do Citicorp, UPS and Marriott have in comm...

    15,81 €
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  4. Culture Cycle, The

    Ebook
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    'Reading Jim Heskett's book is not some vague e...

    21,99 €
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  5. What Great Service Leaders Know and Do

    Ebook
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    Entire service businesses have been built aroun...

    37,99 €
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  6. Win from Within

    Ebook
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    There is significant evidence that an effective...

    30,49 €
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  7. Service Breakthroughs

    Taschenbuch
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    What Do Citicorp, UPS and Marriott have in comm...

    34,25 €
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  8. The Value Profit Chain

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    James Heskett, Earl Sasser, and Leonard Schlesi...

    34,89 €
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  9. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

    Buch
    Besorgungstitel - wird vorgemerkt

    Entire service businesses have been built aroun...

    41,73 €
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  10. What Great Service Leaders Know and Do

    Taschenbuch
    Besorgungstitel - wird vorgemerkt

    Entire service businesses have been built aroun...

    71,65 €
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  11. The Service Profit Chain

    Buch
    Besorgungstitel - wird vorgemerkt

    Directly linking profit and growth not only to ...

    39,24 €
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  12. 41,23 €
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