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  1. ISO/IEC 20000 - Eine Einführung

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    Note: This book is available in several languag...

    54,99 €
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  2. Service Agreements - A Management Guide

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    Note: This book is available in several languag...

    26,99 €
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  3. IT Service Management from Hell

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    This piece of work claims to be politically inc...

    12,99 €
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  4. Frameworks voor IT-management

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    Dit boekbehandelt alle belangrijkeframework...

    18,99 €
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  5. Implementing ISO/IEC 20000 Certification: The Roadmap

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    ISO IEC 20000 is the corporate standard for ach...

    46,99 €
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  6. IT Service Management from Hell based on Not ITIL

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    A humorous approach to a universally adopted st...

    12,99 €
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  7. Foundations of IT Service Management Based on ITIL® V3

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    Note: This book is available in several languag...

    18,99 €
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  8. IT Service Procurement based on ISPL

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    ISPL, the Information Services Procurement Libr...

    18,99 €
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